MG
Monique G

1 reviews | Active since May 2018

07 May 2018, 11:18

*********** People & CELL C *****ing Money

What a bunch of *********** people!

Let's start where this began:

I signed a data contract with Cell C, with a capped amount, got the signature of the consultant next to the capped contract. What happens when your debit order goes of, not the amount of the contract you signed. (In other words, you are *****ing from me)

I went in to Somerset West Cell C 5 times to get this sorted, each time they say no sorry there is no cap as state by myself, then someone changes it, next debit order, same story again (Cell C *****ing from me).

I went in to Store (Somerset West) to cancel my contract on the 28th of March 2018, I spoke to someone from Cell C, who informed me the last debit order will be 1st of April and then the contract will expire on the 9th of April, the debit order went off, then on the 6th of April my Sim card was deactivated, at the end of April another debit order went of, for way more than what my contract stated.

In store I was informed that it was for the data i used in March and that I once again did not have a cap on my contract. This morning I receive and sms from Cell C stating the following:

"Kindly be advised that the discount ended as it was for 24 months and contract come to an end on the 09/04/2018 so did the discount you also had usage on the line"

1st of all, my contract was signed with Cell C on the 9th of April 2016, my sim card got disconnected at the 6th of April 2018, if you can't count months and year please go back to pre-school.

I want this matter sorted before my next debit order are deducted, because Cell C stole money from me for the last 24 months and your useless help and *********** persons are no longer an excuse.

Please note the is something as an Ombudsmen and I will NOT hesitate to get them involved in this.

Further more STAY AWAY FROM CELL C, ALL MY CONTRACTS WILL BE CANCELLED

0
Replies (1)
Cell C
Cell C's reply07 May 2018, 11:37
Official

Good morning Monique

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured that you will be provided with clarity.

Regards

Cell C | PN