*********** & Pathetic after sales& accounts supp

The worst sale I have ever agreed to. Lesson learnt! I spoke to a sales agent in June/July 2015 & agreed to a contract renewal for the Samsung S6.Promo was 12gigs over 1st 4 months & then 1 gig for the remainder of contract. I also get a free wireless charger. The contract started in Sept 2015. On 12/01/15 I find that I am now being charged for data. On querying I am told after the 4 months I now get 100MB of data for the remainder of the contract. I logged a query (***) with Mathemba Mashele. Informed that there is a 24 HOUR TURNAROUND TIME for queries. To date I have not gotten any response or update from CellC.I have called back on 14/01 spoke to Maxine Clarke, again on 20/01 spoke to Ashley Myama & team leader Busi Sihlali. Asked for call centre manager Mohammed Cassim (who was conveniently \out the building") Called again on 25/01 spoke to Xloiswa Buthelezi"