*********** or just plane arrogant

I am so disappointed in the bad service and *********** call centre staff at cell c. after 3 weeks Cell C cant understand my complaint!!! I paid R2000 on the 29th as well as another R2000 on the 30th of July 2017. but only R2000 is allocated? how can you not see 2 different dates and reference numbers! I am more than R200 in credit but they keep cutting my line. when calling the call centre the agents are too *********** to understand me so they pretend they cant hear me and drop the call. All i want is my lines to be active please all 7 of them! or I WILL STOP PAYING AND F@#$ YOU Cell C!! I have had enough!!