1 reviews | Active since Aug 2016

06 Feb 2017, 12:29

*********** Nhlanhla Ncube

<p>When will the madness end? When will Cell C start taking their business and customer seriously? Do you guys have processes or you just randomly get by everyday? I app**** for wifi router on the 1st of Feb and 5 days later my application is still in the queue? Like WTH, then on the 6th guy named Nhlanhla Ncube wants a 3 month bank statement, payslip, proof of what what, my DNA results whereas I’m an existing contract customer with Cell C with 2 contracts, can you please sort out your house before we burn it?</p>

0
Replies (3)
Cell C
Cell C's reply06 Feb 2017, 12:37
Official

Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.

We have requested one of our team members to follow up on this matter and assist. Do expect communication.

Regards

Cell C | DA

Cell C
Cell C's reply07 Feb 2017, 08:19
Official

Moses confirmed that he has contacted you and the matter is resolved.

Regards

Cell C | DA

's update07 Feb 2017, 13:18
Reviewer Update

Good Day he said to me that they cannot find the person who requested the docs, his name is Nhlanhla Mncube, please ask him why he needed those docs?