***********, ***********, ***********

I had the worst service ever from Cell sure, the service provider for cell c. my second claim submitted this year, for the first claim I had to wait 2 months just for a new handset to be delivered. now, I am still waiting 3 weeks just for an imei number to be loaded onto the system, then for a insured number to be confirmed, then for a usage report to be obtained. <br> <br> Cell C conveniently refer you to Cell Sure, loosing from mind that it is their service provider they refer you to to insure your handset with. Their consultants is ***********, ***********, ***********. They don't understand the basics, why should I as a client advise them what to do and how to do their job properly. Further, they conveniently forget to return your call after promising to do so, you have to hold on for 20 minutes at a time where after the call is just dropped without a follow up. ***********, ***********, ***********. <br> <br> Being as it may, I wish to thank Delisha, Consultant/Manager at Cape Gate Cell C, the only employee competent and knowledge-able to know her job, function and understands her work. honour her promises to follow up and make good on her word to call you back when promised.