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Natasha D

1 reviews | Active since Feb 2018

30 Sept 2022, 14:50

*********** Idiots!

CellC disconnected my fiber last year (2021) even though my account was paid and proof of all payments was sent to them. Now they referred me to debt collectors, claiming that I owe them money. Be careful when getting into contractual agreements with this company. They don't know how to manage billing process and they will sure mess up everything. It seems like CellC is only employing pre-schoolers, that is why they are such a mess!

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Replies (4)
Cell C
Cell C's reply30 Sept 2022, 15:30
Official
Hi Natasha Davies

Thank you for reaching out.
Please private your ID number or account code so we can check your profile.

^NH
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Natasha D's update30 Sept 2022, 15:42
Reviewer Update
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Cell C
Cell C's reply30 Sept 2022, 16:25
Official
Thank you. The account is not paid up.  Please forward your proof of payment to ***

^NT
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Natasha D's update30 Sept 2022, 16:56
Reviewer Update
Oh yes my dear, it is paid up! Proof of payments was sent last year. Problem is that you don't know how to track payments or emails.
Instead of sitting there typing, why don't you phone me to resolve your mess.