*********** fools
I did an application for a cell c contract some 3 weeks ago with a person named Anet Souris. The application went through and everything was approved . I was then left to deal with a person named Jacquelene Hayward who was supposed to handle the delivery of my phone. This person was giving me the run around for 2 weeks everytime telling me the phone would be delivered the next day. I eventually got frustrated and told her to cancel the deal and she agreed that she would. I have email conversations with both these peopke to prove the above. Then last week a cellphone was delivered to my house from cell c through ram couriers but I wasnt at home. My concern is that I cancelled and something was still delivered. I tried phoning the cell c call centre and the consultants have no idea what i am talking about saying that no applications were made. I then contacted the courier company and they advised me that they cant track a parcel without a tracking number and that i should get it from cell c but the cell c agents are so *********** one even told me that my application was declined. How can it be declined if it was delivered???? I would really like some answers. This service is shi
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
