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ntombizodwa T

1 reviews | Active since Jun 2017

20 Mar 2018, 08:44

*********** employees

I had an issue with people from cell c call center I don't know to say they are *********** or they don't care for their customers. I have been calling them asking for a settlement letter but they are taking me from pillar to post and others are promising to do it and send it to me but non has happened when i call they are all transferring me to the next person but no one seems to be helping me and Im so angry because i have been calling since last week.

0
Replies (3)
Cell C
Cell C's reply20 Mar 2018, 08:57
Official

Good morning Ntombizodwa

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply20 Mar 2018, 14:56
Official

Please be advised that Moses has requested our Legal team to assist with the paid-up letter.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply22 Mar 2018, 09:53
Official

Moses confirmed that he has provided you with the paid-up letter.

Regards

Cell C | PN

Best regards,