MS
Mandy S
1 reviews | Active since Mar 2021
06 May 2021, 14:35
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I am really disappointed with Cell C. I write this review with a very heavy heart. All of a sudden I can't access my Capitec bank app on my phone if I don't have data. I spoke to 2 different call center consultants yesterday regarding this. The first one was very rude and even hung up the phone on me. They also give me a R3 top up of Cell C to Cell C without even requesting for it. . I don't use it but end up having to pay for it when I recharge. What service is that? Day ******* of note!!! Imagine having to pay for something you didn't use, with interest!!!!! I just out of words....
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Replies (2)0
Replies (2)Cell C's replyOfficial
06 May 2021, 15:07Good day Ms. Singama
Thank you for writing to us.
Please accept our apologies for the service you have experienced. We are liaising with Capitec Bank to have the zero rated App sorted. We currently do not have any ETA.
You have Emergency Auto TopUp activated on your number. To deactivate/cancel subscription, kindly dial *147# >> Emergency Airtime/Data >> Auto TopUp >> Cancel Subscription.
^NZ
Thank you for writing to us.
Please accept our apologies for the service you have experienced. We are liaising with Capitec Bank to have the zero rated App sorted. We currently do not have any ETA.
You have Emergency Auto TopUp activated on your number. To deactivate/cancel subscription, kindly dial *147# >> Emergency Airtime/Data >> Auto TopUp >> Cancel Subscription.
^NZ
Cell C's reply06 May 2021, 15:07
Official
Good day Ms. Singama
Thank you for writing to us.
Please accept our apologies for the service you have experienced. We are liaising with Capitec Bank to have the zero rated App sorted. We currently do not have any ETA.
You have Emergency Auto TopUp activated on your number. To deactivate/cancel subscription, kindly dial *147# >> Emergency Airtime/Data >> Auto TopUp >> Cancel Subscription.
^NZ
Thank you for writing to us.
Please accept our apologies for the service you have experienced. We are liaising with Capitec Bank to have the zero rated App sorted. We currently do not have any ETA.
You have Emergency Auto TopUp activated on your number. To deactivate/cancel subscription, kindly dial *147# >> Emergency Airtime/Data >> Auto TopUp >> Cancel Subscription.
^NZ
Cell C's replyOfficial
06 May 2021, 15:07Good day Ms. Singama
Thank you for writing to us.
Please accept our apologies for the service you have experienced. We are liaising with Capitec Bank to have the zero rated App sorted. We currently do not have any ETA.
You have Emergency Auto TopUp activated on your number. To deactivate/cancel subscription, kindly dial *147# >> Emergency Airtime/Data >> Auto TopUp >> Cancel Subscription.
^NZ
Thank you for writing to us.
Please accept our apologies for the service you have experienced. We are liaising with Capitec Bank to have the zero rated App sorted. We currently do not have any ETA.
You have Emergency Auto TopUp activated on your number. To deactivate/cancel subscription, kindly dial *147# >> Emergency Airtime/Data >> Auto TopUp >> Cancel Subscription.
^NZ
Cell C's reply06 May 2021, 15:07
Official
Good day Ms. Singama
Thank you for writing to us.
Please accept our apologies for the service you have experienced. We are liaising with Capitec Bank to have the zero rated App sorted. We currently do not have any ETA.
You have Emergency Auto TopUp activated on your number. To deactivate/cancel subscription, kindly dial *147# >> Emergency Airtime/Data >> Auto TopUp >> Cancel Subscription.
^NZ
Thank you for writing to us.
Please accept our apologies for the service you have experienced. We are liaising with Capitec Bank to have the zero rated App sorted. We currently do not have any ETA.
You have Emergency Auto TopUp activated on your number. To deactivate/cancel subscription, kindly dial *147# >> Emergency Airtime/Data >> Auto TopUp >> Cancel Subscription.
^NZ
