*********** cosultance

I called in January to change my debit order date and the lady reassured me that it was done and I will be debited on the requested date. Just to come find that this was not done. I called in AGAN and request it to be done and they gave me confirmation that it was done. the following month it was still being debited on the wrong date. I called cellc and explained to them that this is costing me money with penalty fees on the banks side and its messing up my credit score.they asked me to send my bank statement to prove that I pay penalty fees. I done that that and almost everyday they keep on calling me and I have to explain the same story to different people.<br> this morning a lady called me again saying my account is behind with payment can they debit my account and the are going to block my phone from incoming and outgoing calls. Why should I pay for the error on cellc's side and now being harrest from their consultant's. They cannot even solve a simple problem like changing a debit order date. Really this is very frustrating to me. Such a big company and they have issues like this. Come on !!!