*********** consultants

<p>on the 26/01/2017 I went to the N1 City cell c walk in centre and I told the consultant that i was dealing with to decrease my limit because I was prepared to pay for what I signed up forwhich is not more than R500.I received an sms that I owe cellc R1900 for the month of May and some odds I went back to the N1 city to enquire about the amount and I met another consultant who advisedme that the amount comes from when i added the sim only data thing on my phone on the 11/04/2017 at the parow centre and everything was billing on the one sim card.He advised me to go back to the parow centre to sort this out.I went back to the parow centre walk in centre on the 19/05/2017 and I met by the name of Shane who advised me that he wont be able to help me as the one consultant who was assisting me in April is not around he is on leave and I need to wait for him until he comes back.On the 30/05/2017 I went backto the ParowCentre walk in centre and the consultant that helped me in April was back from leave and he checked everything and he told me that what he did was fine and that what they told me at the N1 City walk in centre was incorrect and he advised that I should call the customer care line.I called the customer care line and the call centre consultant advised me that on the 26/01/2017when I went to N1 to decrease the amount only one thing was decreased and no the other hence i was billed so much.Now im frustrated because this is not my fault and I will not pay for something that I did not request for.This had to my line been cut off for a COUPLE OF WEEKS and I have been going to the walk in centres but not getting much assistance.I AM AN UNHAPPY CUSTOMER.I am paying now deeply because of a consultant who ddnt do her job properly.THIS IS NOT MY FAULT!!!!</p>