*********** company

I got a call from the call centre on 5/03/2015 informing me that my account is in arrears and she will be suspending my line. After explaining to her that I have paid via EFT after blocking their debit orders (after changing my debit order date no less than 5 times and they still debited my account at random dates resulting in the debit orders returning) she still told me I did not pay and was fined cause I paid late. After telling her to please check my payments as I paid 28/01 and 27/02 she told me she can't help me and is ending the call this after she told me do I receive invoices because how do I know how much to pay ( I have been paying a set ammount as its a top up contract.) The *********** staff at Cell C and the poor service has made up my mind to leave them after 7 years. Will Cell C reimburse me the over R500 in bank charges they have cost me???? I do not want to be associated with Cell C ever again. I am now awaiting feedback from someone that actually knows what they are doing and will check facts. Maybe they can cancel my contracts with immediate effect as I am due for a upgrade but I won't even if my life depended on it. Vodacom here I come!!!