TM
Thabo M

1 reviews | Active since Dec 2019

04 Feb 2022, 20:09

*********** CellC staff

Cell C consultants are so *********** and worse part me the customer get pernalised for their incompetence. I canceled a debit order method to use different payment method, the consultant failed to do it on their system and the debit order was sent and bounced, I have to pay for the bank charges and Cell C charges. One consultant logged a case for me, the next consultant says there shouldn't be a case. Pathetic ********

0
Replies (3)
Cell C
Cell C's reply04 Feb 2022, 21:26
Official
Hi Thabo


Thank you for reaching out.

Please send your ID number or the number in question.

^NH
TM
Thabo M's update04 Feb 2022, 22:02
Reviewer Update
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Cell C
Cell C's reply05 Feb 2022, 17:33
Official
Hi Thabo 

Our team will be in touch to provide assistance. 

^MP