*********** Cell C - mismanaged Debit Order and no statements

With a sore heart, I bring to your attention lack of competence of Cell C's accounts department. I have taken up my contract with Cell C beginning of this year and not one debit order came of accurately: dates from the beginning of the month moved up to the middle of the month and finally to no deductions at all, amounts of the deductions have been as well inaccurate. I have received a phone call from the legal department that they have double deducted in error my account and that overpayment will be refunded. This month I have been informed that the debit order didn't go off for the past 2 months in effect my credit score got affected..... I have no words! Who is going to take responsibility for this Cell C?

I called the call center - team leader Yvonne was assisting me. I have requested my debit order to be canceled due to mismanagement of my account and I have requested my statement of account which.... surprise, surprise .... I have not received it since the moment the contract began. I am still waiting for the statement and the e-mail....

I think what is left is to cancel the contract based on breach of the consumer act.