TF
Tilly F
1 reviews | Active since Jan 2012
14 Feb 2023, 07:59
*********** Cell C
Cell C is doing everything wrong -
1 i went to your Campus Square branch yesterday - to do a sim swap because Cell C sim cards just magically stop working sorry they dont have sim cards I must purchases and unricad one and then call the call centre 2. you cannot purchase unricad simcards anywhere 3. I go to your Cresta branch she replaces it for me but does the incorrect number I requested my 061 number now my working simcard has stopped working because you stopped it and the one that I did need I still dont have 4. I am not going into your *********** branches again 5. How do I get my numbers corrected now? 6. I am not paying once again You better sort this out!
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
14 Feb 2023, 08:49Dear Tilly,
Thank you for contacting us regarding a SIM swap query.
Kindly receive our apologies for the unpleasant experience, we would appreciate an opportunity to make things right. Please be advised that your query has been escalated to our Team who will contact you to assist.
Regards,
^TN
Thank you for contacting us regarding a SIM swap query.
Kindly receive our apologies for the unpleasant experience, we would appreciate an opportunity to make things right. Please be advised that your query has been escalated to our Team who will contact you to assist.
Regards,
^TN
Cell C's reply14 Feb 2023, 08:49
Official
Dear Tilly,
Thank you for contacting us regarding a SIM swap query.
Kindly receive our apologies for the unpleasant experience, we would appreciate an opportunity to make things right. Please be advised that your query has been escalated to our Team who will contact you to assist.
Regards,
^TN
Thank you for contacting us regarding a SIM swap query.
Kindly receive our apologies for the unpleasant experience, we would appreciate an opportunity to make things right. Please be advised that your query has been escalated to our Team who will contact you to assist.
Regards,
^TN
