*********** Cell C call Centre agents

Today my services have been disconnected and I have no idea why. I have not received a phone call, sms nor a email saying that are any problems. I have checked my bank account and all my debit orders have gone through for Cell C. I have been with Cell C for approximately 8 years and I have always struggled with signal which is frustrating but i accepted it. I have just spoken to the Cell C call centre to try and find out what is going on and sort the problem out, the gent asks me all sort of questions and then tells me i did not answer all the security questions correctly. So i asked which one did i answer wrong so he said wrong and I was told my address was wrong. I have been staying at the same address for 4 years now where i have received post from Cell C before now all of a sudden i can be helped i must go into a branch. If there was a way to cancel this contract right now i would because i have had enough of the incompetency of Cell C staff. If no one calls me back to resolve this matter I will not pay my account again and I don't care about blacklisting and all that **** its about time as south Africans we stand up and say no more as we keep getting **** service and we pay allot of money for cell phone contracts