*********** cell c call centre 084140

<p>I recently lost my phone and I've gone through 4 different agents including physically going to a Cell C outlet and all 5 of them tell me a different story and even worse the next agent tells me the previous one I spoke to didn't record any info on the system while handling my case. It is day three and Cell C hasn't bothered blacklisting my phone so I still cant go to the police station because i have no itc ref no. How competent? What's the point of offering a service if 1. your agents aren't properly trained to handle matters and conduct as they see fit? 2. matters eventually get supposedly escalated and still the back office doesnt bother? Can cell c please step up to the plate like the service provider they claim to be? Can someone assist me in the correct manner?</p>