lJ
liezel J
1 reviews | Active since Mar 2013
10 Jan 2022, 14:12
*********** Cell C billing
A new year a new Cell C problem I have just about had it with Cell C's incompetence your company makes me sick you cannot get simple billing right!!! Someone from the collections team better sort out my billing mess
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
10 Jan 2022, 14:50Good day Liezel
Thank you for reaching out to us.
Please send us your ID number via private message.
^SM
Thank you for reaching out to us.
Please send us your ID number via private message.
^SM
Best regards,
Cell C's reply10 Jan 2022, 14:50
Official
Good day Liezel
Thank you for reaching out to us.
Please send us your ID number via private message.
^SM
Thank you for reaching out to us.
Please send us your ID number via private message.
^SM
Best regards,
lJ
liezel J's updateReviewer Update
10 Jan 2022, 16:17Its ***
lJ
liezel J's update10 Jan 2022, 16:17
Reviewer Update
Its ***
Cell C's replyOfficial
10 Jan 2022, 20:04Thanks, do expect a call.
^PN
^PN
Best regards,
Cell C's reply10 Jan 2022, 20:04
Official
Thanks, do expect a call.
^PN
^PN
Best regards,
lJ
liezel J's updateReviewer Update
11 Jan 2022, 05:03I wonder when this call is going to happen a manager was supposed to call yesterday and im still waiting. Pathetic customer service
lJ
liezel J's update11 Jan 2022, 05:03
Reviewer Update
I wonder when this call is going to happen a manager was supposed to call yesterday and im still waiting. Pathetic customer service
Cell C's replyOfficial
11 Jan 2022, 09:08Hi Liezel
Our turnaround time is 24 working hours.
^SM
Our turnaround time is 24 working hours.
^SM
Best regards,
Cell C's reply11 Jan 2022, 09:08
Official
Hi Liezel
Our turnaround time is 24 working hours.
^SM
Our turnaround time is 24 working hours.
^SM
Best regards,
lJ
liezel J's updateReviewer Update
11 Jan 2022, 09:44And the manager that was supposed to call? If I dont get this resolved in 24 hrs ill be taking this to ICASA
lJ
liezel J's update11 Jan 2022, 09:44
Reviewer Update
And the manager that was supposed to call? If I dont get this resolved in 24 hrs ill be taking this to ICASA
lJ
liezel J's updateReviewer Update
13 Jan 2022, 15:45You as Cell C are leaving me no choice but to take this matter to ICASA and I will be cancelling my debit order! Moses called me yesterday and told me he needs to do investigation it has now been 24 HOURS AND STILL NO CALL BACK!!!! How long does investigation take! Why didn't he do investigation before calling! This is PATHETIC customer service to say the least! I have HAD IT TO DEATH with your **** service
lJ
liezel J's update13 Jan 2022, 15:45
Reviewer Update
You as Cell C are leaving me no choice but to take this matter to ICASA and I will be cancelling my debit order! Moses called me yesterday and told me he needs to do investigation it has now been 24 HOURS AND STILL NO CALL BACK!!!! How long does investigation take! Why didn't he do investigation before calling! This is PATHETIC customer service to say the least! I have HAD IT TO DEATH with your **** service