1 reviews | Active since Jul 2011
*********** CELL C !!!!!!
Good day
This is now becoming ridiculous!!!!!!!!! Why am I struggling with Cell C since June 2020??????!!!! Its been problem after problem. First my upgrades on both lines was an issue. Then I was put on the incorrect insurance with Csurance and billed for it. I then had to struggle to get these monies credited. Now my one line has been allocated airtime TWICE!!!!! I upgraded the handset early. The contract ended yesterday 04 November 2020. The new package was allocated yesterday for gis new contract yet he still hads the bundle from his old contract which was allocated on the 01st November 2020. This should have fallen away as I would be billed pro rata for that!!!!! LET ME MAKE THIS CLEAR!!!!!! I WILL NOT PAY DOUBLE FOR THIS MISTAKE MADE BY CELL C !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! CALL MDE TO RESOLVE THIS WITH IMMEDIATE EFFECT AS I AM POSTING THIS ON ALL SOCIAL MEDIA PLATFORMS AND WILL ONLY REMOVE ONCE ASSISTED!!!!
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We will escalate this matter to our Support Team. Please do expect our call shortly.
^NT
Thank you for contacting us.
We will escalate this matter to our Support Team. Please do expect our call shortly.
^NT
Someone contacted my husband this morning. They ask me for the number in question which I gave and the contact number. Yet they still phone the incorrect number. My husband gave them my correct number the morning. They only called me this afternoon. I tell the consultant who called me what my problem was and she puts me on mute. I eventually had to end the call as I was holding. The consultant has not returned a call to me nothing!!!!!! I am never upgrading with CELL C AGAIN !!!!! GET SOMEONE TO CONTACT ME ASAP! I WANT TO SPEAK TO A MANAGER.
Someone contacted my husband this morning. They ask me for the number in question which I gave and the contact number. Yet they still phone the incorrect number. My husband gave them my correct number the morning. They only called me this afternoon. I tell the consultant who called me what my problem was and she puts me on mute. I eventually had to end the call as I was holding. The consultant has not returned a call to me nothing!!!!!! I am never upgrading with CELL C AGAIN !!!!! GET SOMEONE TO CONTACT ME ASAP! I WANT TO SPEAK TO A MANAGER.