JM
Jared M

1 reviews | Active since Nov 2021

24 Feb 2022, 10:52

*********** Cell C

I have taken out a phone contract last year and the payment method was debit order, to date, cell c has not even attempted to debit me, this is my 2nd review I am writing because they have only made contact but could not provide me with a solution as I was wanting to transfer the money monthly but their excuse was that they do not know the banking details and if I was to transfer, they would not have a way of tracking the payment. All I request is that this issue is resolved because it is messing with my credit because now I am all of a sudden blacklisted.

0
Replies (1)
Cell C
Cell C's reply24 Feb 2022, 11:31
Official
Good day Jared 

Thank you for contacting us. 

The matter will be investigated and rectified. We will contact you shortly. 

^NT