*********** cell c

Hi. Can somebody please help with this rediculase ****ing mobile network. My phone was ****** on saterday I'm trying to do a simswop for 2 days now everytime it comes to the end they tell me the answers from the security questions are wrong only they will know what the hell they want to hear cause all the questions and answers is my personal detail how the hell can it be wrong. They force you to pay the R150 in the store to do the simswop cause they to *********** at the call Centre where you only pay R50. I'll never use cell c again