RB
Ramesh B
1 reviews | Active since Nov 2017
23 Feb 2023, 13:28
*********** Cell C
Cell C is very very ***********. I guess we all know that. I have cell number with them for over ten years and use a cell phone that got lost and wanted to blacklist phone , Cell C policy of 24 to 48 hours cany help as they dont have the knowledge as to how to do it and give excuses. Their call center manager and staff are also birds of a wing who knows nothing. Sarah Nkhetsi, who is the so called manager promised to resolve the problem after 5 days but dones not even return the call. Becareful who your provider is and Cell C is just a waste of time and should close urgently as they cant deliver.
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Replies (3)0
Replies (3)
Cell C's replyOfficial
23 Feb 2023, 13:43Dear Ramesh,
Thank you for contacting Cell C.
Please receive our sincerest apologies for the unpleasant service received thus far.
Kindly respond privately with the number in question and IMEI number of the handset you wish to blacklist as well as any case reference number you may have received relating to this query so that we can assist.
Regards
^GN
Thank you for contacting Cell C.
Please receive our sincerest apologies for the unpleasant service received thus far.
Kindly respond privately with the number in question and IMEI number of the handset you wish to blacklist as well as any case reference number you may have received relating to this query so that we can assist.
Regards
^GN
Cell C's reply23 Feb 2023, 13:43
Official
Dear Ramesh,
Thank you for contacting Cell C.
Please receive our sincerest apologies for the unpleasant service received thus far.
Kindly respond privately with the number in question and IMEI number of the handset you wish to blacklist as well as any case reference number you may have received relating to this query so that we can assist.
Regards
^GN
Thank you for contacting Cell C.
Please receive our sincerest apologies for the unpleasant service received thus far.
Kindly respond privately with the number in question and IMEI number of the handset you wish to blacklist as well as any case reference number you may have received relating to this query so that we can assist.
Regards
^GN
RB
Ramesh B's updateReviewer Update
23 Feb 2023, 14:15I am still waiting for a call or are you still deciding as to whom is going to call. Again, *********** . Mr CEO , i challenge you to call me instead of hiding behind *********** staff and senior staff.
RB
Ramesh B's update23 Feb 2023, 14:15
Reviewer Update
I am still waiting for a call or are you still deciding as to whom is going to call. Again, *********** . Mr CEO , i challenge you to call me instead of hiding behind *********** staff and senior staff.
Cell C's replyOfficial
23 Feb 2023, 14:18We have referred your request to our Team, we will be in touch to further assist.
Regards,
^TM
Regards,
^TM
Cell C's reply23 Feb 2023, 14:18
Official
We have referred your request to our Team, we will be in touch to further assist.
Regards,
^TM
Regards,
^TM