*********** cell C
<p>In January I renewed my internet contract intending a 10 gig and like all my previous contract I wanted it to automatically stop upon reaching the limit. However the guy at Crests cell C gave me an open-ended contract, something that was not mentioned in the contract as I read before signing. The result is I went over by 28 gig and owe R28000. For 6 months I have unsuccessfully been trying to sort this out. The manage read at Crests is mostly impossible to get hold of and she promised to come back to me. I am still waiting. I am losing business and money due to this. Never go to a store and do business as, if you do it via phone it gets recorded.</p>
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Cell C's replyOfficial
06 Jul 2017, 10:03We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Jul 2017, 10:03
Official
We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
15 Aug 2017, 07:56Mpho confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
Cell C's reply15 Aug 2017, 07:56
Official
Mpho confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,