RM
Rijako M
1 reviews | Active since Jul 2009
03 Sept 2015, 09:13
*********** Call desk agent
I contact your service centre at 09:01 this morning to query the new WhatsApp and Facebook conditions. Your *********** call desk agent could not help me. When I asked to speak to someone more knowledgeable she argued with me and then hung up. She doesn't even have knowledge on these promotions. Please go listen to the phone call and discipline her incompetence. Can someone at Cell C that actually know something about the promotions of Cell C please contact me. I hate phoning your call centre and being more knowledgeable on the your products than your call desk agents. IT IS NOT MY JOB TO EDUCATE YOUR IDIOTS ON THE PROMOTIONS OF YOUR COMPANY!!!
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Cell C's replyOfficial
03 Sept 2015, 09:28Hello meintjra,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Sept 2015, 09:28
Official
Hello meintjra,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,