*********** call centre agent

I just called the Cell C call centre now to ask for my puck,only to find out that my sim card has been deactivated and the agent tells me that it was 1st suspended because I was in areas, which is untrue because I finished my contract without missing a payment. But my biggest problem was the attitude the agent had she was very impatient and quick to tell me to go into a cell c store and when I asked her to explain to me why she couldn't help me, she made me feel like I was the stupid one who did not understand as she repeatedly said let me repeat myself even though I had been asking different questions. <br> <br> Its very upsetting to speak to someone who is supposed to be helping you, yet they want to get rid of you and have a bad attitude whole doing so. It's people like Nozipho Myeni who give call centre agents a bad name...that'sthat's if that was even the correct name she gave me. Very disappointing, especially because I did not even receive the help I needed! Thanks for NOTHING!!!!