MV
Michelle V
1 reviews | Active since Mar 2016
14 Mar 2016, 12:42
*********** call centre
Since my data contract has expired and Cell C is so desperate for clients they keep on harassing me by calling me to upgrade my data contact since last year. I have explained to them that i do not want to upgrade at this moment and even has spoken to one of the contact center supervisors to stop calling me he said they will make a note on the system that they dont call again.<br> <br> Guess this is empty pathetic words from them!!!<br> <br> There useless CRM database and dallier system does not take their existing clients wishes into account.<br> <br> I am still getting called now three days apart!<br> <br> MTN is getting new customer for sure.
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Replies (1)Cell C's replyOfficial
14 Mar 2016, 12:55Hello fustrated123,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply14 Mar 2016, 12:55
Official
Hello fustrated123,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
