*********** call center agents and Billing issues-Pathetic service

Firstly Cell C is going to the dogs! Disgusted at the services. I have 2 contracts that I pay R264 pm however I was sent an sms on 19 Sept @ 11:48 that said "Your cell c account is in arrears by R432.99. Services to be suspended on non-payment in 2 days." So payment was made 1 hour after I received another sms on the same day at 15:16 saying that my services are suspended... Clearly Cell C have staff are so doff that they don't know the difference between 2 hours and 2 days. Since then I have spoken to 7 people trying to have the phone lines opened as payment was made for Sept and also now for Oct for a service that I have not used since 19 Sept. I have spoken to Nothando, Lulama and Lungelo and still have not yet been helped. Now I find out that there is a "Get more" service which I asked to have cancelled a month back as they say they give you a PA but you have to log in the service and do everything yourself so what is the use of having a useless PA????? When I spoke to "Get more" team they advised that the account is cancelled within 24hours and I dont have to pay anything yet Lulama Ndwandwe said that she cannot activate my line for cell c services yet that is paid up. She did however very quickly give me the cancellations department details for the pathetic service. Disgusted at the service from Cell C Lets see if someone calls me to cancel my services and waste another 31mins of my time on the phone explaining this all over again!