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Case :*** I recharged with R500 and I changed it to 50gigs 6 months data but in less than 30 days from my recharged date the data disappeared from my cell number. When I called to Cell c contact center I didn’t get any assistance regarding the above query. I was told that the service sla will take about 24 to 48 and that I get feedback via sms or email. But I did not, when I called to make a follow up a new case logged and I was told that they get back to within their sal period. The query hasn’t been resolved as I do not see any data on my number.