1 reviews | Active since Jun 2014
*********** Billings Department
<p>I have a cell phone contract with Cell C which at this stage i regret taking. For two months at the beginning of the year i was billed an incorrect amounts that i did not authorise. I called in and the balance was credited back in to my cell phone account, i was told that the mistake will NOT happen again. This month they are back to billing me over the agreed amount, I subsequently called Cell C to make them aware of yet another one of their mess, today a week later i have not gotten contacted nor any feedback with regard to my query. Do you know what a huge inconvinience this is becoming? I am so **** ****ed by your incompetence and untrustworthiness that is affecting a good paying customer. Sort out your ****** mess please and do not make it my problem, I want MY money bac****</p>
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
