LC
Lorraine C
1 reviews | Active since Mar 2022
31 Aug 2020, 09:59
*********** billing department
I think COVID means CONFUSED in Cell C - I have had a contract with Cell C for more than 15 years and for the first time they charged me twice for the same month - I have phoned to have my bill rectified and all they can say - "sorry that is what you used ; last month and need to pay for it this month " - my account is on a debit order and they just refuse to rectify their error. What is it going to take to get my bill rectified - you can't ***** from people and get a way with it!
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Replies (2)
Cell C's replyOfficial
31 Aug 2020, 10:06Hi Lorraine
Thank you for reaching out to us.
We have assigned your query to our Social Media Support team for assistance. The team will investigate and get back to you.
^MM
Thank you for reaching out to us.
We have assigned your query to our Social Media Support team for assistance. The team will investigate and get back to you.
^MM
Cell C's reply31 Aug 2020, 10:06
Official
Hi Lorraine
Thank you for reaching out to us.
We have assigned your query to our Social Media Support team for assistance. The team will investigate and get back to you.
^MM
Thank you for reaching out to us.
We have assigned your query to our Social Media Support team for assistance. The team will investigate and get back to you.
^MM
LC
Lorraine C's updateReviewer Update
31 Aug 2020, 10:38Thank you - I appreciated you speedy response - I do hope that my bill can be rectified before the debit order is processed. Your assistance is appreciated.
LC
Lorraine C's update31 Aug 2020, 10:38
Reviewer Update
Thank you - I appreciated you speedy response - I do hope that my bill can be rectified before the debit order is processed. Your assistance is appreciated.