JDV
Jan-Harm De Villiers
1 reviews | Active since Aug 2014
01 Apr 2016, 11:43
*********** and unhelpful technical staff
I have called the Cell C customer service number no less than SIX times over the last 2 months for a very simple request: To enable me to send images via SMS/MMS. Every time I was transferred to about 3 or 4 different people, giving me different instructions and sending me different SMS settings. NONE OF THIS HAS WORKED and my problem is still not sorted out. My cell phone bill ranges between R1800 and R3000 a month, yet I can't even send an image via SMS. Please contact me immediately so I can cancel my contract.
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Cell C's replyOfficial
01 Apr 2016, 11:52Hello Jur,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply01 Apr 2016, 11:52
Official
Hello Jur,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN