MM
Matsei M

1 reviews | Active since Nov 2016

02 Nov 2016, 10:46

*********** and Unhelpful consultants....

<p>About 2 months ago , my mom got a call from Cell C offering her a reasonable cell phone contract , she took the package and as promised the phone was delivered to her as promised. After 3 or 4 days after that she called Cell C advising the that the phone is giving her problems, Needless to say till date the phone is still with her awaiting collection, might I add I called also and got 50 references : ********** 885 and well she still has the phone. Can someone assist if it's not too much to ask???</p> <p> </p> <p>Awaiting your urgent response...</p>

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Replies (2)
Cell C
Cell C's reply02 Nov 2016, 10:51
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Cell C
Cell C's reply03 Nov 2016, 11:51
Official

Patrick confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN