*********** and Needlessly Complicated

I am very disappointed in the service I received at the Cell C Store @ The Bridge. I have been given a Nokia 8 and wanted to put new SIM card into phone. I was informed that I cannot do that because I went through Glo-cell who don't have anoffice in Port Elizabeth. SO I have to drive to Uitenhage to get a new SIM card!!!!!! I find it difficult to believe that I cannot get a new SIM with a Cell C number @ a Cell C store. It is likely that I will be cancelling my contract because of the atrocious service I have endured since Alcatech took over Cell C