*********** and constant lies from the Ilanga Cell C Store.

On the 28 June 2019 I took an extension to my existing contract form Cell C Ilanga store. Unfortunately the phone I wanted was not available on stock and I was told the other store in Ermelo has it and it will be delivered either 01 July or latest the 02 July.

I have been taken from pillar to post about the whereabouts of the phone both managers Thuso (regional manager) and Shane the store manager has shown me nothing but incompetence. I called the call center and they could only refer me back to the store as I made the deal with the store (I thought Cell C was one entity).

Today is the 10 July and the phone is not yet with me every day I call empty promises are made to me. I have a standing contract of more than 5 years with Cell C and luckily for me in 3-5 months time it is ending.

All I want to to terminate this new extension and I will definitely discontinue the long existing one due to *********** and ***** I had to deal with in the past week.

I am really disappointed as I have never had to deal with such bad customer service from Cell C.