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1 reviews | Active since Feb 2017

06 Jul 2017, 12:25

*********** and bad service

<p>I am writing here for the 2nd time and with same problem. It seems as if Cell Christmas enjoys giving customers wrong information and then turn back to say it's in the contract. When you contact them it's hard to get hold of them, they never call back to give feedback. I am now to be blacklisted because of them explaining the jargon of there company. That is totally not fair </p>

0
Replies (4)
Cell C
Cell C's reply06 Jul 2017, 12:48
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply06 Jul 2017, 16:27
Official

Please be advised that Derrick could not get hold of you on your contact number. However, he will keep trying.

Regards

Cell C | PN

Cell C
Cell C's reply07 Jul 2017, 10:37
Official

Derrick confirmed that he contacted you on 084****309 with no success then he tried the 011****080 number and was advised that you were busy, he will call again.

Regards

Cell C | PN

Cell C
Cell C's reply13 Jul 2017, 16:34
Official

Derrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN