*********** agents
I'm sick of cell C. They have been suspending my line since the 1st of March and when I call no one is giving me answers. No one has even bothered to give me a call since I logged my 1st query on the 1st
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
12 Mar 2019, 14:20According to feedback on your previous complaint attended to by Palesa, she advised you of the arrears of R182.04 on the number *** for the January invoice. She further advised you to pay the amount and forward the proof of payment to ***.
The arrears was already due before the accounts were combined.
Please advise if the payment on the arrears amount was paid and the proof of payment forwarded.
Regards
DA
The arrears was already due before the accounts were combined.
Please advise if the payment on the arrears amount was paid and the proof of payment forwarded.
Regards
DA
Best regards,
Cell C's reply12 Mar 2019, 14:20
Official
According to feedback on your previous complaint attended to by Palesa, she advised you of the arrears of R182.04 on the number *** for the January invoice. She further advised you to pay the amount and forward the proof of payment to ***.
The arrears was already due before the accounts were combined.
Please advise if the payment on the arrears amount was paid and the proof of payment forwarded.
Regards
DA
The arrears was already due before the accounts were combined.
Please advise if the payment on the arrears amount was paid and the proof of payment forwarded.
Regards
DA
Best regards,
's updateReviewer Update
12 Mar 2019, 17:24Done that the very same day and forwarded proof to both *** immediately after talking to her
's update12 Mar 2019, 17:24
Reviewer Update
Done that the very same day and forwarded proof to both *** immediately after talking to her
's updateReviewer Update
12 Mar 2019, 17:27She said *** not smatcellc.co.za. I even asked her to call me back after 15min and she never came back to me
's update12 Mar 2019, 17:27
Reviewer Update
She said *** not smatcellc.co.za. I even asked her to call me back after 15min and she never came back to me
Cell C's replyOfficial
13 Mar 2019, 09:10We will follow this up with her and revert back to you.
Regards
DA
Regards
DA
Best regards,
Cell C's reply13 Mar 2019, 09:10
Official
We will follow this up with her and revert back to you.
Regards
DA
Regards
DA
Best regards,