1 reviews | Active since Jan 2017

10 Aug 2017, 22:43

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<p> </p> <p>I do not feel like anyone is taking this seriously. Are you willing to accept liability should I go into labour and I am unable to contact anyone due to Cell C's incompetence? I want my phone by Monday or a new handset. It's been more than 2 months to just have my glass cover replaced. This is freaking unacceptable. Have it sorted out immediately. I refuse to wait another day for your poor service</p>

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Replies (3)
Cell C
Cell C's reply11 Aug 2017, 08:31
Official

Good morning Tarryn

We will ensure that this matter is sorted. One of our team members will follow up on this matter with CSurance and provide feedback during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply11 Aug 2017, 08:31
Official

Good morning Tarryn

We will ensure that this matter is sorted. One of our team members will follow up on this matter with CSurance and provide feedback during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply15 Aug 2017, 09:22
Official

As per feedback, the device has been collected.

Regards

Cell C| PN

Best regards,