TM
Thatogatsi M

1 reviews | Active since Jan 2021

01 Jun 2021, 06:13

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I requested my statement to be sent, last week already. A lady from the company called promising to assist further after I sent her my POP because my payments weren't updated.

She promised to get back to me later the same day. Till now I am waiting.

This is tiring cellc

0
Replies (2)
Cell C
Cell C's reply01 Jun 2021, 07:39
Official
Good day Thatogatsi

Thank you for letting us know about this. 

 We are looking into this issue and hope to resolve it promptly and accurately.

^YM
TM
Thatogatsi M's update02 Jun 2021, 22:53
Reviewer Update
CellC it's been five days, ongoing to six since some lady named Daniela promised to update my payments and send me a statement.

I just want to settle the correct outstanding balance. Not the incorrect balance given because my payments don't reflect. How many other payments have I been cheated of ?

As much as you are quick to call and notify me of my payments, return the energy by sending me my stuff.

Simple!