NG
NOMVELO G
1 reviews | Active since Jan 2020
28 Jan 2020, 13:25
Incompetency
I took my phone to the Head Office (Cell C) on the 4th of December 2019. I have been calling both the CSurance department and customer service with no vail. Apparently the upgrade on my device in July 2019 with the call center was not updated with CSurance but I have been paying my monthly premium for both the device and the insurance
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Replies (2)
Cell C's replyOfficial
28 Jan 2020, 15:00Good Day Nomvelo
Thank you for contacting us.
Did you contact C Surance after upgrading your contract?
^SM
Thank you for contacting us.
Did you contact C Surance after upgrading your contract?
^SM
Cell C's reply28 Jan 2020, 15:00
Official
Good Day Nomvelo
Thank you for contacting us.
Did you contact C Surance after upgrading your contract?
^SM
Thank you for contacting us.
Did you contact C Surance after upgrading your contract?
^SM
NG
NOMVELO G's updateReviewer Update
29 Jan 2020, 14:11I have been contacting them, sent them supporting documents that they have been asking but it's either they haven't received them, can't read them or they are wrong. Mind you I am getting all those documents from Cell C who did not update my information with C Surance.
NG
NOMVELO G's update29 Jan 2020, 14:11
Reviewer Update
I have been contacting them, sent them supporting documents that they have been asking but it's either they haven't received them, can't read them or they are wrong. Mind you I am getting all those documents from Cell C who did not update my information with C Surance.