Incompetency and poor Clint care.

Item: Cell C
Rating: 1
Author: Sizwe S

<p>My wife is due for contract renewal next month (current contract : Galaxy a note 4 & LG G3) and was looking forward to upgrade to Apple. At Centurion Mall Cell-C she was told she qualifies for R4000 contract and today at Kolonade Mall Cell-C she's told she only qualifies for R500 citing out dated financial history. Mind me she is paying +R1400 for the 2 phone's and did'nt even bother double checking their systems. Will be cancelling everything with Cell-C.</p>

Helpful (0)

Replies (3)

Cell C's replyOfficial

26 Oct 2016, 07:32

Thank you for posting to us.

We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist. Do expect communication.

Hopefully we will be able to restore your faith in Cell C and assist in a commendable manner.

Regards
Cell C | PN

Cell C's reply26 Oct 2016, 07:32

Official

Thank you for posting to us.

We apologise for the unsatisfactory service and inconvenience caused. One of our consultants will contact you and assist. Do expect communication.

Hopefully we will be able to restore your faith in Cell C and assist in a commendable manner.

Regards
Cell C | PN

Cell C's replyOfficial

27 Oct 2016, 07:51

As per communication, Moses will be in touch.

Regards

Cell C | PN

Cell C's reply27 Oct 2016, 07:51

Official

As per communication, Moses will be in touch.

Regards

Cell C | PN

Sizwe S's updateReviewer Update

28 Oct 2016, 11:20

Would like to extend a warm appreciation to Cell-C esp Moses and Skhumbuzo for their swift response to my query. My wife is now sorted and will be receiving her Apple i7 today. Keep up the great work guys. #AwesomeServiceIsKing

Sizwe S's update28 Oct 2016, 11:20

Reviewer Update