NJ
Nono J

1 reviews | Active since Sept 2016

25 Oct 2016, 16:32

Incompetency and Ignorance

<p>This morning i bought data for R149 which is 1GB within 30mins they had chowed data, i contacted customer service but they directed me to Technical Support that didn't not attempt to help but all they did is to put me on hold for more than 10 minutes then call was ended. </p>

0
Replies (2)
Cell C
Cell C's reply26 Oct 2016, 07:11
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply27 Oct 2016, 12:47
Official

Mpho confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.

Regards

Cell C | PN

Best regards,