INCOMPETENCY an Understatement

Item: Cell C
Rating: 1
Author: Chevaunne Z

After almost a week of having a complaint - no one came back to me but send sms's saying my query has been resolved!! I'm just gatvol of your BS customer service. Fix the damn contract upgrade or get ANGELINAH MAMABOLO to Explain what **** she added on my damn number that wasn't even due for upgrade. I repeat... I will not pay 426.66 for Angelinah's incompetency. FIX THE DAMN FAULT MADE ON MY ACCOUNT!!!!!!!!!!!!!!!!!!!!!!!

Helpful (0)

Replies (3)

Cell C's replyOfficial

15 Jul 2019, 14:42

Hi Chevaunne

Please accept our sincerest apologies. We will investigate the matter and get back to you.

^MM

Best regards,

Cell C's reply15 Jul 2019, 14:42

Official

Hi Chevaunne

Please accept our sincerest apologies. We will investigate the matter and get back to you.

^MM

Best regards,

Chevaunne Z's updateReviewer Update

15 Jul 2019, 14:47

When will you get back to me? Next year? That's all you been saying yet I am still waiting. This issue needs to be resolved before you debit my account else we will have serious trouble as I will take it further!

Chevaunne Z's update15 Jul 2019, 14:47

Reviewer Update

Cell C's replyOfficial

16 Jul 2019, 08:38

Hi Chevaunne

Thank you for taking our call. Please advise if you are satisfied with the solution provided.

^MM

Best regards,

Cell C's reply16 Jul 2019, 08:38

Official

Hi Chevaunne

Thank you for taking our call. Please advise if you are satisfied with the solution provided.

^MM

Best regards,

INCOMPETENCY an Understatement

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