1 reviews | Active since Oct 2016

20 Nov 2016, 11:27

Incompetence to a new level

<p>About 3or 4 years ago I moved over from Vodacom to Cell C. My number which I have had for 15yrs was ported over by Cell C. A couple of days ago my phone was ******. I can now not get a new sim card because my number has been Rica' ed in someone elses name who has never ever had that number. The dishonesty and incompetence of Cell C staff has been a mind boggle . I now sit without a phone which is and has been linked for 15 years to my business and my personal life.</p>

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Replies (1)
Cell C
Cell C's reply21 Nov 2016, 07:29
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN