BS
Bongani S
1 reviews | Active since Sept 2021
04 Sept 2025, 11:58
Incompetence over the top
On my last review I haven't received a proper phone call to authenticate me to get everything resolved ,they keep sending me sms's that I blocked their number which I didn't , the level of incompetence at cell c is astonishing and over the top ,will never recommend it to anyone, I can't wait for my contract to end.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
04 Sept 2025, 12:35Dear Bongani Sondwana,
Thank you for getting in touch.
We sincerely apologise for the continued frustration and inconvenience you've experienced.
We’ve asked our support team to follow up with you again, and your concerns have been escalated for urgent attention.
Regards,
Cell C | RM
Thank you for getting in touch.
We sincerely apologise for the continued frustration and inconvenience you've experienced.
We’ve asked our support team to follow up with you again, and your concerns have been escalated for urgent attention.
Regards,
Cell C | RM
Best regards,
Cell C's reply04 Sept 2025, 12:35
Official
Dear Bongani Sondwana,
Thank you for getting in touch.
We sincerely apologise for the continued frustration and inconvenience you've experienced.
We’ve asked our support team to follow up with you again, and your concerns have been escalated for urgent attention.
Regards,
Cell C | RM
Thank you for getting in touch.
We sincerely apologise for the continued frustration and inconvenience you've experienced.
We’ve asked our support team to follow up with you again, and your concerns have been escalated for urgent attention.
Regards,
Cell C | RM
Best regards,