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Amelia B

1 reviews | Active since Feb 2024

07 Feb 2024, 14:50

Incompetence

Cell C people working for them is the most *********** people I've ever seen. They all talk differently.

0
Replies (7)
Cell C
Cell C's reply07 Feb 2024, 14:57
Official
Dear Amelia Bruwer,

Thank you for contacting Cell C regarding your customer service experience. 
 
We regret that your experience with us was unsatisfactory and fell short of our customer service standards. 

We would like to make this right for you.

Kindly private message us a brief description of your query in order for us to assist.

Regards
Cell C | DA
AB
Amelia B's update07 Feb 2024, 15:33
Reviewer Update
They said to me I should make the payment for my 3 contracts on 27 of Jan 2024. And then 2 days later they deducted the money from my account again. Now I must wait so long to get my money back again. I told them they took some of my medical aids money. Now my baby is sick and I must struggle
AB
Amelia B's update07 Feb 2024, 18:51
Reviewer Update
***
Cell C
Cell C's reply07 Feb 2024, 18:59
Official
Thank you. We have updated our team, please avail yourself for our call.

Regards,
Cell C | TM 
AB
Amelia B's update10 Feb 2024, 13:56
Reviewer Update
Cell C still doesn't do my refund. How long must I fight for my money
AB
Amelia B's update10 Feb 2024, 14:24
Reviewer Update
I need my money
AB
Amelia B's update10 Feb 2024, 18:09
Reviewer Update
I want my money