Incompetence and Rude

I have never ever had such a bad experience in life like I've had with Cell C. I'm sorry that Hello Peter is the only website I know where you can tell people how bad the Cell C service is, if there is any more websites to complain about them I would. I wouldn't even have rated it 1 star because it's not deserving of any stars at all. When you call to cancel your Cell C contract because it's due for an upgrade and you choose not to continue the services of cause they will do everything in there power to keep their customer by giving ridiculously good offers, thus I accepted an offer to pay for example R99 a month where the consultant explained this is a month to month contract and I can cancel this contract @ any time provided I've given them 30 day notice. No problem with that. Then 2-3 months down the line suddenly they take R110.00 from your account and not only R99. No one called to confirm what extra money they are taking and I did not authorize anything. Then they even have the nerve to call me and tell me how special I am and that they want to offer me something else as well. SERIOUSLY??????!!!!!!!!!!! When I advised the consultant who called me to offer me yet another "wonderful" offer, I explained to him why I'm not interested and that this is my issue. He was rude, never gave me a chance to speak and told me that my offer is no R99 but R110. Then I told him that I have been paying R99 for the past 3 months so why after 3 months then they take R110, when I told him that they can pull the recorded phone that they so love to tell you in the beginning of every call the calls are recorded he just sighed. Fortunately I know Cell C will not be competent enough to even handle this enquiry, so they will be losing a lot of customers from my side as my whole family has a service with them, not for long though.