Incompetence and borderline thievery

<p>I was offered a wifi modem with 4 gigs data on for R130 a month. I asked all the right questions and when I did not like the answer said I don't want it. They then said that they would amend it to suit my needs and not have 2 gig anytime and 2gig night time, to the 4gig anytime. I also asked them to put a cap on it. The sales consultant agreed. </p> <p> </p> <p>Once the device arrived I phoned in to activate the sim. I then asked again if my requests had been actioned. It had not so I made the request again and again the consultant said they would assist. I then phoned later to see if it had been actioned. It had not. I then asked for the device to be collected as I don't have the funds for uncapped line and none of my pleas were heard. </p> <p> </p> <p>They came and collected my device. They said I must keep the sim card and cut it up. I now have been told that the line is still open (not canceled) and they claim I ran up a bill of R1280. How is this possible in 3 days, and I had 2gig anytime available to me. </p> <p> </p> <p>It is disgusting how the money can be ****** from me and I must pay for *********** staff. I made the request numerous times, returned the device and still get a swift kick in the bum. </p> <p> </p>