BD
Busisiwe D

1 reviews | Active since May 2013

21 Oct 2021, 12:06

Incompetence

On the 27th of July I received a message saying that on the 31st July I didn't pay R262.69 which I never received when the transaction bounced. Not even a phone call asking when I'll settle the amount, bare in mind that I had contract with these people..

And the account was handed over and the amount is now R1600 I then paid the amount infact VVM where I was handed over debited the amount now I don't get the paid up letter, its actually months now that I haven't received my paid up letter and I'm also reflecting still on credit beaure.

Its closing a lot of doors for me.. They are denting my credit record for R200 which I would have paid a long tome ago if I knew that their money bounced and they called or sent me an SMS

0
Replies (2)
Cell C
Cell C's reply21 Oct 2021, 12:44
Official
Hi Busisiwe

Thank you for reaching out.

When was the request for the paid up letter submitted ?

^NH

Cell C
Cell C's reply22 Oct 2021, 15:40
Official
Hi Busisiwe

Do you have a reference number we can follow up on?

^NH