INCOMPETENCE

I HAVE A CONTRACT WITH CELL C WHEN I AGREED TO THE CONTRACT MY MONTHLY INSTALLMENT AS STIPULATED IN MY CONTRACT WOULD BE LESS THAN R200, SINCE THE START OF THE CONTRACT I HAVE BEEN PAYING MORE THAN THAT EVERY MONTH IM IN ARREARS OR HAVE TO PAY BANKING FEES BECAUSE OF FAILED DEBIT ORDERS, WHEN I CALLED IN TO THE CALL CENTRE IN DECEMBER 2014 I WAS TOLD THAT THERE IS A \GET IT"SERVICE ON MY ACCOUNT WHICH IS CHARGED AT R38.00 I ASKED FOR IT TO BE CANCELLED ON NUMEROUS OCCASSIONS EVEN WENT INTO THE STORE EVERTIME I AM TOLD THAT IT IS CANCELLED SINCE DECEMBER 2014 IT IS NOW JULY 15 AND STILL I AM PAYING R70 FOR FAILED DEBITS BECAUSE OF THIS \""GET IT\"" SERVICE WHICH I NEVER AGREED TO. I WISH TO CANCEL THIS CONTRACT BECAUSE OF THIS POOR SERVICE I HAVE BEEN GETTING FROM CELL C I HAVE 1 MONTH LEFT I DO NOT WISH TO RENEW IT."""