1 reviews | Active since Jul 2015
Incompetence 4 times?! Even from Customer care supposed to resolve my original issue?
<p>Unbelievable, after being assisted by Cell C head office customer care, they try deduct funds yet again from my account. After every person i have dealt with at cell c has confirmed I owe them nothing(4 separate occasions) and apologised for all inconveniences, they do it again...i cannot believe this.</p> <p> </p> <p>The result of this, is a bounced transaction due to insufficient funds for their ******** deduction attempt, I now have a damaged credit score for the next 6 months and my rewards systems on my account has been frozen due to my account being in bad standing...how do you fix this?!?!?!?!</p> <p> </p> <p>Then I am contacted with yet another apology, and resolution to my situation is promised before the close of business...YESTERDAY, not a single word from them since...how on earth is this acceptable?!</p>
Thank you for notifying us of the above. We really not impressed to learn of the service rendered and will be taking this up with the relevant department.
An email has been sent through to one of our team members for assistance and be assured this matter will be sorted.
Regards
Cell C | PN
Thank you for notifying us of the above. We really not impressed to learn of the service rendered and will be taking this up with the relevant department.
An email has been sent through to one of our team members for assistance and be assured this matter will be sorted.
Regards
Cell C | PN
